Enroll for Paid Clinical Trials

Overview

This website helps the user to find clinical trials nearby and all their information at one place. Finding paid clinical trials online is not a big deal, but finding one which shows user risk and benefits of participating, providing actual users feedback, and how to get benefits from it is important.

Type

UX , UI Design  |  Website

Background

There are many ways to find out about clinical trials. Some people who take part in clinical trials do so after hearing about them from their doctors. People with cancer actively look for clinical trials online, hoping to find more options for treatment. So, we wanted to create a platform where people can easily find clinical trials nearby and all over the globe. But finding trial is not the only thing, but we also wanted to connect with the user and assures them trials they are enrolling are safe enough to participate.

Business Goals

Identified business goals; then identify usability goals that help us to develop the UX vision and strategy.

  • Provide a single platform to find all kind of paid trials.
  • Increase subscriptions and visits.
  • Make the user feel comfortable to enroll for trial.

Challenge

Our aim was to provide a user experience that solves the following challenges :

  • Emotionally connect with users.
  • Provide an easy way to find trials online.
  • Helps user to earn more money out of it.

Project Goals

  • Provide an experience that lets the user find trials nearby and all over the world.
  • The feature that lets a user earn more money even if they don’t qualify.
  • Providing existing users feedback.
  • Facilitate interaction for the user.
  • Deliver a responsive experience.

Discovery and Research

At this phase of design, we collected data that would help to understand challenges, understanding actual user needs and pain points.

What are Clinical Trials?

Clinical trials are scientific studies conducted to find better ways to prevent, screen for, diagnose, or treat disease.

Why Do People Enroll for Clinical Trials?

Clinical trials are part of clinical research. People participate in clinical trials for a variety of reasons. It could be medical conditions, money or desire of helping others.

Healthy Volunteers

Participate to contribute towards research and help others.

People with Medical Condition

To receive the newest treatment and get treated.

Job Seeker

To maintain the cost of living and other expenses.

What prevents people from participating?

  • Experimentation fears.
  • Physicians as a Barrier.
  • Negative attitude towards clinical trials.
  • Logistical concerns including work obligations, lack of time, transportation, travel times, and lack of childcare.
  • Lack of information/awareness about clinical trials.
  • Concerns about cost including lack of insurance coverage.
  • Barriers Specific to the Elderly.
  • Concerns about quality of life issues, e.g. loss of autonomy, side effects, and loss of functional capacity.

Persona

Understanding of business needs, we also considered mainly user needs and pain points helped us to design a better experience. Designing users pain points helped us in making informed design decisions.

Pain Points

“I want to find trials near my location.”

Opportunity

How might we provide an experience that lets the user search trials near his location as well as worldwide?

Pain Points

“I want to know it’s safe to enroll.”

Opportunity

It’s the obvious concern of everyone if it’s safe to enroll for trial. We could show risk and benefits of participation at the time of enrollment.

Pain Points

“Is it possible to look for trial the same as my medical condition.”

 

Opportunity

How might we let the user search for a trial by a medical condition that allows them to enroll to get themselves treated?

Pain Points

“Before enrolling, I want to know what involves in clinical trial process.”

Opportunity

How might we let the user search for a trial by a medical condition that allows them to enroll to get themselves treated?

User Scenarios

  • Jenna is a fashion design intern who has recently moved to Florida and living in sharing an apartment. She is looking for part-time opportunities to earn extra money to cover expenses. While searching online, she found lots of recruiters who provide paid clinical trials. After having look at some websites, she got confused about the amount is getting paid, hidden protocols and risk & benefits of participation.
  • Dave is 60 years old businessmen. He is having lung cancer of stage 3. He is looking for a new medication to get cured.

Landing Page Design

This is the first page shows up when the user logged into the website. It gives a quick start to the application process and it’s detailed. It shows the user’s testimonial and user journey after enrollment in the trial.

Risk and Benefits of Participating

This page gives you a basic idea of what it is like to get enrolled in a clinical trial. It shows the list of facilities you would get after enrollment like food, travel and stay allowance, extensive free health checkup, get paid on time, get treated for the disease and get paid even if you do not qualify for trials.

Search for trials

On this page, you can find clinical trials according to your preferences. You can also see the list of all available trials near to you and filter it according to your need. Get the trial list by filtering an extensive list of available trials by age, gender, location, date, and other criteria.

See details of the trial

This page is a detailed description of a clinical trial. It shows an overall description of the trial. It also provides payment details, the timeline for the trial, the total journey for trial and their deadline and also prescribed notes.

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